SUPPORT

Clear answers,
without the pressure.

Find help with planning, notifications, Plus, purchases, and your data in Deadline Pace. If you still need help, you can contact us at the bottom of this page.

Browse common questions
Research paper8 days left
Collect sourcesDone
2Build the outlineToday

Your plan now fits
the days you have left

QUICK HELP

Start here

Choose a topic to jump to the most relevant answer.

GUIDE

Detailed help by topic

Learn the basics and what to check when something is not working.

GETTING STARTED

Getting started

Enter your deadline, workload, available weekdays, and daily limit. Deadline Pace then creates a plan from today to the due date.

  1. Create a new deadline from the home screen.
  2. Enter the date and work conditions, then review the plan.
  3. Mark finished work as complete to track what remains.
  4. If you fall behind, redistribute the remaining work across the days left.

NOTIFICATIONS

Notifications

If reminders do not arrive, confirm that notifications are allowed in both the app and your device settings.

  1. Turn reminders on in Deadline Pace settings.
  2. Open Settings > Notifications > Deadline Pace and allow notifications.
  3. Check whether a Focus mode or notification summary is delaying them.
  4. If the issue continues after changing settings, restart your device and try again.

DEADLINE PACE PLUS

Deadline Pace Plus

Plus is an auto-renewable subscription purchased through the App Store. Apple processes payments, and RevenueCat verifies entitlement status.

  • Cancel in Settings > your name > Subscriptions.
  • Restore from the app while signed in to the Apple Account used for purchase.
  • Deleting the app does not cancel the subscription.
  • Refund requests and decisions follow Apple’s process.

YOUR DATA

Your data

Core data such as deadlines, plans, and progress is stored on your device. There is no account or Operator-run cloud sync.

  • Removing the app may also remove its on-device data.
  • Consider an Apple device backup before changing devices.
  • Data recovery through migration or backup is not guaranteed.
  • Plus can be restored with the same Apple Account.

FAQ

Common questions

Select a question to reveal its answer.

How does Deadline Pace build my plan?

The app uses your deadline, total workload, available weekdays, and daily limit to spread the work across the days ahead. Paper projects are divided into research, outlining, writing, and revision stages.

What if I fall behind?

Unfinished work can be redistributed across the remaining days. The app avoids forcing everything into one day and may suggest changing the deadline, workdays, or daily limit.

Why am I not receiving notifications?

Make sure reminders are enabled in the app. Then check Settings > Notifications > Deadline Pace on your iPhone or iPad. Focus modes can also delay how notifications appear.

How do I cancel Deadline Pace Plus?

On your iPhone or iPad, open Settings > your name > Subscriptions > Deadline Pace. After canceling, Plus remains available until the end of your current paid period.

My Plus purchase is not showing up

Confirm that you are signed in with the same Apple Account used for the purchase, then choose Restore Purchases in the app. If the issue continues, contact us with the purchase date and any message shown in the app.

What happens when I add a third active deadline?

The free version lets you choose two active deadlines to use. Other deadlines are not deleted; they remain on your device in a temporarily locked state. Plus unlocks every deadline.

Where is my data stored?

Your deadlines, plans, and progress are stored on your device. Deadline Pace does not require an account or sync those details to its own cloud. Consider using a device backup in case your device is lost, damaged, or erased.

Can I move my data to a new device?

Deadline Pace does not currently include its own transfer feature. Apple device migration or backup may transfer the data, but this is not guaranteed. Plus can be restored with the same Apple Account.

CONTACT

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